Acquifin is a client-focused credit management company dedicated to empowering, educating, supporting, and guiding individuals to make the most of their financial means and live their best possible lives.

We believe the journey to a better financial future begins with personal responsibility and accountability. The next step is action — as we say, “A.C.T. – Action Changes Things.” Through positive reinforcement of responsible credit behaviour and constructive guidance in addressing poor credit habits, we actively support clients on their financial journeys.

Financial Responsibilty

Our approach focuses on rehabilitating individuals within the credit market who have entered cycles of non-payment or delinquency. By leveraging smart analytics, we identify tailored solutions for each client, in alignment with our commitment to fairness and ethical treatment.

We specialize in reactivating non-performing debt through a combination of financial education, behavioural coaching, and structured, affordable repayment plans. This process not only improves clients’ credit scores but also empowers them to re-engage with the formal economy as financially responsible participants.

Seamless Finances

Let’s Talk About Debt

Many people fall into the trap of paying off some debt only to create new debt in its place. This is a behavioural cycle that needs to be broken.

Here are three debt reduction strategies to consider:

Option A

Shortest-Term First (Debt Snowball Method):

Pay off your smallest debt first. Once it’s settled, apply that repayment amount to the next smallest debt, and so on.

Option B

Highest Interest First (Debt Avalanche Method):

Focus on repaying your highest-interest debt first. Once cleared, apply that amount to the next highest interest-bearing debt.

Option C

Debt Consolidation:

Combine all your debts into one lower-interest, long-term loan. Use the combined monthly repayment amount to systematically clear your debt as quickly as possible.

Education

Discipline, Hard Work & Time

At Acquifin, we believe that financial success—and success in life—rests on three foundational principles: discipline, hard work, and time.

If you want to change your life, you must first change your lifestyle. That begins with your daily habits. Ask yourself: Which of my habits are holding me back?

A practical first step is to track all your spending. Record every expense—whether it’s cash, card, EFT, or debit order—for an entire month. Once you have a clear picture of where your money is going, reflect on this:

Are your spending habits bringing you closer to the life you want, or pulling you further away?

From there, make conscious, informed decisions about where and how you spend. Financial awareness is the first step toward building the future you deserve.

Acquifin

ABOUT US

At Acquifin, we are powered by a team of highly skilled, experienced, and respected professionals — many of whom are recognized as leaders within their respective fields. Collectively, our team brings decades of expertise across key areas of the credit industry, including:

Over 15 years of experience in loan sales, specifically within high-volume call centre environments.

More than 15 years of expertise in loan collections, utilizing both traditional and innovative alternative collection methods.

Proven industry leadership in the development and implementation of the DebiCheck system, ensuring secure and compliant debit order transactions.

Extensive experience — 15+ years — in regulatory compliance, with deep knowledge of the National Credit Act and other legislation governing the unsecured credit sector.

This wealth of experience enables us to deliver forward-thinking, compliant, and client-focused credit management solutions with confidence and integrity.

Understanding the

Importance of Your Credit Health

Your credit score is a vital part of your overall financial health, directly impacting your ability to achieve long-term goals and access financial opportunities. A healthy credit score is often required for loans and credit cards, and it can also be a factor when renting a home or even applying for certain jobs. If your score is low, you might be denied credit or loans, face higher interest rates, or miss out on housing opportunities. Credit bureaus gather information from your banks, lenders, and insurers, which is then used by future financial service providers to determine your creditworthiness. Maintaining good credit is essential for securing a stable financial future.

Do YOU

Have a Budget?

When developing your budget, it’s important to consider:

  1. Your disposable income – and where it actually goes
  2. Essential vs. non-essential expenses
  3. Fixed vs. variable expenses
  4. Your current debt obligations

Start now by drafting a personal budget using our downloadable budget template:

Is Your Budget Realistic?

A budget should reflect your true lifestyle and financial responsibilities. Take a few months to review and adjust your budget to ensure it’s both realistic and sustainable.

Once you’re confident in your monthly budget, begin planning for the year ahead. At the end of each month, compare your actual spending to your planned budget and adjust as needed. This habit helps reinforce discipline and accountability.

Remember: Changing how you spend money requires lifestyle changes. Without that change, even an increase in income won’t improve your financial situation—because your expenses will simply increase to match.

TIPS TO

Manage & Imporve Your Credit Health

Take control – check your credit report regularly

Ensure your credit information is accurate and up to date. You can access one free credit report annually from most South African credit bureaus: TransUnion Free Credit Report & Experian Free Credit Report

Honour Existing Debt Agreements

Consistently making payments as agreed is one of the most effective ways to improve and maintain your credit score. Stay committed to your repayment schedule.

Pay on time

Payment history is one of the most important factors affecting your credit score. Even a short delay in payment can negatively impact your score.

Manage Your Credit Utilisation Avoid using your full credit limit.

Keeping your credit card balance well below the maximum limit demonstrates responsible credit use and supports a healthier credit score.

Communicate with your creditors

If you’re struggling financially, speak to your credit providers. Proactive communication can lead to arrangements that help preserve or improve your credit score.

Avoid excessive credit applications

Multiple credit applications in a short time period can lower your score. Do your research and only apply when you’re confident you’ll qualify.

Helpful

Resources & Links

National Credit Regulator (NCR)

For complaints or queries related to credit agreements.

📞 Telephone: 0860 627 627

📧 Email: complaints@ncr.org.za

🌐 Website: www.ncr.org.za

National Consumer Commission (NCC)

For complaints relating to the Consumer Protection Act (Act 68 of 2008).

📞 Telephone: 012 940 4450

📧 Email: complaints@thencc.org.za

🌐 Website: www.creditombud.org.za

Financial Sector Conduct Authority (FSCA)

For complaints or queries regarding insurance and financial products.

📞 Telephone: 0800 20 37 22

🌐 Website: www.fsca.co.za

Council for Debt Collectors (CFDC)

For complaints related to debt collection practices.

📞 Telephone: 012 804 9808

📧 Email: info@cfdc.org.za

🌐 Website: www.cfdc.org.za

National Financial Ombud (NFO)

For disputes or complaints related to credit agreements or credit bureau issues.

📞 Telephone: 0860 800 900

📱 WhatsApp: 066 473 0157

📧 Email: info@nfosa.co.za

🌐 Website: www.nfosa.co.za

Acquifin

Solutions & Products

Our goal is to ensure each client has the best possible opportunity to become a financially responsible, creditworthy participant in the economy.

At Acquifin, we recognise that every individual’s financial situation is unique. Guided by our core ethos and commitment to treating customers fairly, we provide tailored solutions designed to break the cycle of non-payment and credit delinquency.

Drawing on extensive industry experience, we have developed a range of support-driven, sustainable credit rehabilitation products that aim to:

Restore financial stability

Promote responsible credit behaviour

Empower individuals to re-enter the credit market with confidence

FAQ

What is a DebiCheck Mandate?
A DebiCheck Mandate is a secure authorisation process introduced to protect consumers from unauthorised debit orders. It requires you, as the account holder, to approve any new debit order before it is processed against your account. This gives you full control over who may debit your bank account.
How Do I Approve a DebiCheck Mandate?
Each bank offers different ways to approve a DebiCheck mandate. You may be required to verify the mandate via:

Online banking

Your banking mobile app

An ATM

A USSD prompt sent to your registered cellphone number

You’ll typically receive a notification or SMS from your bank indicating that a DebiCheck request has been loaded. Simply follow the instructions to review and accept the mandate.

What is Debt Administration?
Debt Administration is a legal process for individuals whose total debt does not exceed R50,000. It involves a court appointing a Debt Administrator to manage your repayments.

Key points:

Monthly payments are reduced and extended over a longer term

Creditors are legally barred from taking further action once the process is approved

All creditor communication is handled through the Administrator

What is Debt Counselling / Debt Review?
Debt Review is a regulated process designed for individuals who can no longer meet their monthly debt obligations on their current income
What Does Your Credit Score Mean?

Credit scores are usually grouped into the following categories:

Poor
Fair
Good
Very Good
Excellent

The range you fall into will determine the types of financial products you can access—and the interest rates you’ll be charged.

Elevate Your Finances With Acquifin

CONTACT US

Block 14 · Boardwalk Office Park Eros Street · Faerie Glen Pretoria · 0043

customercare@acquifin.co.za

(010) 494 9289

ACQUIFIN IS A
REGISTERED DEBT COLLECTOR: COUNCIL NUMBER 00128721/23

ACQUIFIN (PTY) LTD REGISTRATION NO. 2022/592566/07

REGISTERED CREDIT PROVIDER: LICENCE NO. NCRCP16377