Acquifin helps individuals rebuild credit standing through structured, affordable repayment — and helps businesses convert aging receivables into recovered cash flow.
We work with people who've fallen into cycles of non-payment — through practical repayment guidance, supportive engagement, and repayment plans built around what you can actually afford.
We purchase non-performing or "bad" debt before it prescribes — unlocking value from stagnant accounts and giving you a direct cash injection instead of uncertain in-house recovery.
Every account follows the same straightforward process — clear conversation, a realistic arrangement, and consistent follow-through.
We talk through your account and discuss the repayment options available to you.
→Together we agree on a repayment amount that's realistic and sustainable for your circumstances.
→Payments can be securely authorised through DebiCheck or another agreed payment method.
→Continue making payments as agreed and work towards resolving your outstanding debt.
Most SA bureaus offer one free credit report a year — TransUnion and Experian both included.
Staying well below your credit limit signals responsible use and protects your score.
Consistent, on-schedule payments are the single most effective way to rebuild your score.
Speaking to your credit provider before you miss a payment opens the door to arrangements.
Payment history carries more weight than almost any other factor in your score.
Multiple applications in a short window can drag your score down — apply only when confident.
If you have a complaint or query outside of Acquifin, these regulatory bodies can assist directly.
Acquifin is a debt acquisition company. We acquire overdue debt from organisations such as Capfin or Station Finance, and collect the outstanding balance on those accounts.
Acquifin is SACRRA registered and reports credit worthiness and payment profiles to the credit bureaus on a monthly basis.
A secure authorisation process that protects you from unauthorised debit orders. You approve any new debit order yourself before it's processed — giving you full control over your account.
A DebiCheck mandate is a once-off approval that allows a company to collect agreed debit order payments from your bank account. Before the first debit order can be processed, your bank will ask you to confirm the mandate details, including the company name, collection amount, payment frequency, and collection date.
If you're expecting a DebiCheck request but haven't received one, check your banking app for Pending DebiCheck Mandates or Debit Order Authorisations, or contact your bank's online banking, an ATM/branch, or customer support.
Important: Only approve a DebiCheck mandate if you recognise the company and have agreed to the debit order. If any details are incorrect or unfamiliar, decline the mandate and contact the company before proceeding.
A legal process for individuals with total debt under R50,000, where a court-appointed Administrator manages your repayments. Payments reduce and extend over a longer term, creditors are barred from further action once approved, and all communication runs through the Administrator.
Debt Counselling, also known as Debt Review, is a legal debt rehabilitation process introduced by the National Credit Act (NCA) in South Africa. It's designed to help consumers who are over-indebted by restructuring their debt repayments into a more affordable monthly amount.
Once you enter Debt Review, a registered Debt Counsellor assesses your financial situation and negotiates with your credit providers to create a revised repayment plan. In most cases, legal action by participating credit providers is paused while you comply with the approved plan.
Debt Review offers important protection during serious financial hardship, but it also has significant implications — your ability to obtain new credit is restricted until you've successfully completed the programme and received the necessary clearance.
Debt Review is generally intended as a solution when other options are no longer sufficient. If you're under financial pressure, consider these first:
The ultimate goal of Debt Review is to help you regain financial stability, repay your debts in an affordable manner, and eventually exit the programme with improved financial health.
Your credit score is a numerical representation of your creditworthiness, calculated from your credit history — repayment behaviour, outstanding debt, length of credit history, credit enquiries, and public records. Lenders use it to assess the risk of granting you credit.
Scores run from 300 to 850, with higher scores indicating stronger credit health and lower lending risk.
| Credit Score | Rating | Risk Level |
|---|---|---|
| 300 – 499 | Very Poor | Very High Risk |
| 500 – 579 | Poor | High Risk |
| 580 – 669 | Fair | Moderate Risk |
| 670 – 739 | Good | Low Risk |
| 740 – 799 | Very Good | Very Low Risk |
| 800 – 850 | Excellent | Lowest Risk |
A higher credit score may improve your chances of credit approval and could help you qualify for more favourable interest rates and lending terms. Maintaining on-time payments, keeping debt levels manageable, and limiting unnecessary credit applications can help strengthen your credit profile over time.
We understand that financial circumstances can change. If you're experiencing difficulty making your payment, please contact us as soon as possible — the earlier you speak to us, the more options may be available.
Depending on your circumstances, we may be able to assist by:
The sooner you contact us, the better the chance of finding a suitable solution together. We're here to help — don't wait until it's too late.
If you fail to make your agreed repayments and do not contact us to resolve the matter, we may take steps to recover the outstanding debt.
Depending on the circumstances and where permitted by law and your credit agreement, this may include:
In addition, your payment behaviour and account status may be reported to registered credit bureaux in accordance with the National Credit Act and other applicable legislation. This may negatively affect your credit profile and your ability to obtain credit in the future. A trace alert may also be recorded where appropriate as part of the debt recovery process.
We strongly encourage you to contact us before your account reaches this stage so that we can explore possible solutions together.
Prescription refers to a legal process where, under certain circumstances, a debt may become legally unenforceable after a prescribed period of time. Whether a debt has prescribed depends on the facts of each case and applicable legislation.
When a debt has legally prescribed, it is reported to registered credit bureaux using the prescribed Status Code B (Final Closure). This indicates that the debt has prescribed and no further updates should be submitted for that account.
No. A prescribed account does not simply disappear from your credit record. Instead, the account is updated to reflect that it has been prescribed. This means:
Although a prescribed debt is reported differently from an active unpaid debt, it may still have a negative impact on your credit score and future lending assessments while it remains on your credit record. SACRRA's reporting standard specifically introduced the prescribed status to ensure prescribed debts are identified consistently rather than being reported as active accounts or positive closures.
Important: Prescription is a legal concept and does not automatically apply to every unpaid debt. Certain actions — such as lawful interruption of prescription — may affect whether a debt prescribes. If you believe a debt has prescribed, you should seek appropriate legal or financial advice before relying on prescription.
By continuing, you consent to Liquidfin securely processing payments on your Acquifin account via Ozow.
customercare@acquifin.co.za · (010) 494 9289 · Customer Care 0800 001 085